Privacy Policy
Last updated: October 2026
This Privacy Policy describes how this website ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, call the phone number published on this website, or use our services to connect with local pest control and extermination service providers. By using this website, you agree to the practices described in this policy.
1. Who We Are
This website is a free consumer referral service that helps homeowners connect with independent, local pest control service providers. We are not a pest control company, and the providers we connect you with are independent businesses that operate under their own licenses, insurance, and policies.
2. Information We Collect
We may collect the following categories of information:
- Information you provide by phone. When you call the phone number listed on this website, your call may be routed to a call center or service provider, and information you share during the call (such as your name, phone number, city, and details about your service request) may be collected by us or our partners.
- Location information. We may use your general geographic location (derived from your IP address) to display relevant local content, such as your city name, on the website.
- Usage and device information. We automatically collect information about your visit, including pages viewed, referring website, browser type, device type, and IP address.
- Cookies and similar technologies. We use cookies, pixels, and analytics tools to remember your preferences, measure traffic, and improve the website.
3. How We Use Your Information
We use the information we collect to:
- Connect you with a local pest control provider that can help with your request;
- Respond to your inquiries and customer service requests;
- Personalize your experience and show content relevant to your location;
- Improve, operate, and maintain the website;
- Measure and analyze website traffic and the effectiveness of marketing campaigns;
- Prevent fraud and protect the security of the website;
- Comply with applicable laws and regulations.
4. Consent to Phone Communications
By calling the phone number published on this website or otherwise submitting a request for service, you consent to being contacted by us and by the service providers we connect you with, by telephone (including through the use of automated dialing technology, artificial or prerecorded voice, and text messages where permitted) at the number you provide, even if that number is listed on a corporate, state, or federal Do-Not- Call registry. Your consent is not a condition of purchasing any goods or services, and you may revoke it at any time by asking the caller to stop contacting you.
5. How We Share Your Information
We may share the information we collect as follows:
- With service providers. When you request service, we may share your name, phone number, and service request details with independent pest control providers and call centers in our network so they can contact you and provide an estimate.
- With service providers acting on our behalf. We work with vendors that perform services for us, such as call tracking, analytics, hosting, and advertising. These vendors may process information on our behalf.
- With advertising and marketing partners. We may share limited information with advertising partners to measure the performance of our campaigns.
- For legal reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of others.
- In connection with a business transfer. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not knowingly sell the personal information of consumers we know to be under 16 years of age.
6. Cookies and Analytics
Cookies are small text files stored by your browser that allow websites to recognize your device. We use cookies to:
- Understand and save your preferences for future visits;
- Compile aggregate data about site traffic and interactions;
- Measure the effectiveness of our advertising.
We may use third-party analytics and advertising services (such as Google) that set their own cookies. You can control how Google advertises to you through the Google Ad Settings page, or opt out of third-party vendor cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page. You may also disable cookies in your browser settings; if you do, some features of the website may not function properly, but you can still use the website and call the number listed on it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We do not ask for credit card numbers on this website.
8. Data Retention
We retain the information we collect only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements, after which we delete or de-identify it.
9. Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Your Rights and Choices
Depending on your state of residence, you may have rights regarding your personal information, including the right to know what information we collect, the right to request deletion of your personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information for targeted advertising. Residents of California, Colorado, Connecticut, Utah, Virginia, and other states with applicable privacy laws may exercise these rights by calling us at the number listed on this website. We will not discriminate against you for exercising any of these rights.
11. Third-Party Links
This website may contain links to third-party websites. Those websites have their own independent privacy policies, and we have no responsibility or liability for their content or activities.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the date of the last update. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, call us at (866) 226-9248.